"People will forget what you said, people will forget what you did, but people will never forget how you made them feel."

-Maya Angelou

Apply below to be our customer service wizard.

 

What we're looking for:

•    Passionate about helping people, ambitious and self-motivated
•    Exceptional communicator (best in your group) and very organized
•    Able to juggle multiple tasks and quickly adapt
•    Minimum 3-days a week availability
•    Propensity for learning and problem-solving

Role & Responsibility:

•    Customer-facing service every day
•    Field customer questions – most commonly our products, the brand’s story, our online shopping experience, and order updates and tracking.
•    Process returns and exchanges
•    Provide exceptional product knowledge
•    Proactively improve customer environment and experiences with the brand
•    Shadow our online brand values continue consistent voice and transparent service
•    Listen to customers’ feedback and share with your manager – this is an experimental space so every comment helps
•    Occasionally help craft customer facing newsletters

 


Apply Thoughtfully.

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